
Frequently asked questions
FAQS
- Use of CGM
- About the app
- About CGM
- About After-Sales

Search
Use of CGM

HOW MANY DAYS DOES AN OTTAI SENSOR LAST?

FINDING THE RIGHT SENSOR APPLICATION SITE?

DOES IT HURT TO WEAR?

CAN I APPLY/WEAR IT MYSELF?

WILL I FEEL UNCOMFORTABLE HAVING THE SENSOR IN MY BODY?

WHAT DOES THE PATCH DO?

SENSOR ACTIVATION AND INITIALIZATION.
About the app

UNABLE TO CONNECT THE SENSOR/DISCONNECTS:

WHY DO THE READINGS FROM THE OTTAI CGM NOT ALWAYS MATCH THE BLOOD GLUCOSE MONITORING RESULTS?

WHY WOULD I SEE LO/HI ON THE GLUCOSE CARD?

WHEN THE SENSOR EXPIRES, WILL MY HISTORICAL DATA & REPORT BE SAVED UPON REPLACEMENT?

DEVICES THAT WORK WITH OTTAI CGMS
About CGM

WHAT IS CONTINUOUS GLUCOSE MONITORING SYSTEM (CGMS)?

WHAT DOES AN OTTAI® CGM LOOK LIKE? WHAT ARE THE COMPONENTS?

IS IT NECESSARY TO WEAR A CGM?

WHAT DOES 24-HOUR CONTINUOUS MONITORING MEAN?

WHAT ARE THE ADVANTAGES OF OTTAI CGMS COMPARED TO TRADITIONAL GLUCOSE MONITORS?

HOW DO I MAKE USE OF SENSOR READINGS & GLUCOSE REPORTS?

WHO CAN BENEFIT FROM CGM?
About After-Sales

After-Sales Policy

After-Sales Procedure