Our Sensor is designed to be applied to the rear of the upper arm for the best experience. We advise against applying the sensor on your abdomen, thigh, buttocks, back, or areas where excessive daily activities or movements may cause the Sensor to fall off.

Please avoid using body lotions or creams in the area, as they may interfere with readings and impair the Sensor's adhesion. Select a smooth skin area free from birthmarks, stretch marks, scars, or lumps, at least one inch away from where you usually inject your insulin.

Our Sensor is minimally invasive, and most users report feeling no pain at all, with a minority experiencing slight discomfort, which typically diminishes over time. If you continue to experience pain after wearing the sensor for 12 hours, please contact us for further assistance.

The Ottai CGM system is designed with simplified applications. It can be worn independently by the user or with assistance from a family member or friend if they encounter difficulties in operation.

The Sensor adopts a tiny wire filament design, which does not cause too much sensible pain if appropriately applied. The Sensor is quarter-sized and weighing 1.6 grams, ensures a discreet wearing experience throughout the 14 days.

When you follow the on-screen instructions in-app to apply the Sensor, you will be prompted to activate it. The initialization will take 60 minutes. You will receive notifications when the initialization phase ends and be able to see the latest reading in-app.

It's wearable technology that automatically tracks your glucose level in real-time, 24/7. You can view the readings and trends at any time of the day at a glance. It will give you a clear overview of the glucose trends and sugar tolerance corresponding to different events. Continuous glucose monitors have emerged to optimize diabetes management and eliminate frequent fingersticks* with traditional glucose monitors.

The Ottai® CGM device adopts an integrated design, with an overall appearance resembling a space capsule (①Sensor and ②transmitter integrated with the ③Applicator). Except for the hardware mentioned, users need to download the Ottai app from the Google Play Store/App Store, or the official website to access the real-time data, detailed summary and standardized reports.

Glucose management can be complicated. The glucose level will be affected by various factors. By utilizing readings from the CGM, you can use them as additional analytics to calibrate your lifestyle, evaluate medication effectiveness, exercise schedule, etc., to leverage your daily TIR. The clinical benefits of the CGM system include reductions in acute diabetic events, all-cause hospitalizations, hospitalized ketoacidosis episodes, improved well-being, and decreased disease burden in relative aspects.

During the 14-day monitoring period, the Sensor is designed to function without downtime, monitoring and recording glucose levels 24/7 non-stop.

By utilizing the Sensor, the user is free from frequent fingersticks*, providing a less painful experience while still offering precise and continuous glucose level monitoring.

Consistent trend/pattern reports utilize CGM readings to better reflect the body's status compared to static values obtained from fingerstick tests. This helps doctors identify problems during consultations and prescribe targeted treatments*.

The user will be able to stay informed about what's happening inside the body and make dynamic adjustments for diet and overall well-being with standardized reports and integrated analytics. Also, smart alerts will be triggered based on Sensor readings, with a customizable profile available.

The readings, summaries with detailed metrics and glucose reports from the app can play a vital role in daily glucose management. By analyzing the metabolic effect of glucose levels throughout the selected period, along with any corresponding events and abnormal feedback from the body, users can then:

Measure the glycemic content of food due to the differences in individuals' sugar tolerance.

Figure out the metabolism prime time, such as eating the same thing at different times and observing glucose fluctuations.

......and more.

Ultimately, these will pave the way to a brighter future for people thriving with diabetes.

Almost everyone! Research shows that CGM can be helpful for people with various types of diabetes and anyone needing glucose monitoring. CGMS is also being used by people without diabetes, including athletes. Even if you have type 2 diabetes and don't require insulin, CGM devices can still provide valuable insights. Ottai Health aims to improve the quality of life and promote positive lifestyle changes for diabetic and non-diabetic individuals.

Due to the difference in testing objects (interstitial fluids vs. blood drops) and time concepts (metabolism lag; the glucose level in interstitial fluid reacts slower than the glucose level in the blood), the user will observe different readings when both devices are used together. Please ensure that you allow for an observation gap time for readings when major factors, such as meals, medication, exercise, and insulin dosages, are leading to changes in glucose levels.

Users may experience short-term spikes and falls with the glucose level, causing glucose readings to go out of our nominal range. If you feel unwell or suspect the readings are not accurate, please measure your blood glucose to check and seek medical treatment as necessary. Abnormal readings may also be caused by improper application of your Sensor—looseness or detachment. Please check if the Sensor is properly applied and snug against your body without tilting. Then please wait patiently until the readings refresh. It may take approximately 5 minutes for the app to refresh readings. If abnormal readings persist, please get in touch with us for further assistance.

All of your historical glucose data, analytics, and reports will be stored in your account. You can view your historical data by going to the Summary page and customizing the desired date range or accessing your glucose reports on Profile page. Please sync the data if you are notified to synchronize the data in-app. Otherwise, the unsynced part of your glucose data will not be saved on the cloud to be retrieved later.

All of your historical glucose data, analytics, and reports will be stored in your account. You can view your historical data by going to the Summary page and customizing the desired date range or accessing your glucose reports on Profile page. Please sync the data if you are notified to synchronize the data in-app. Otherwise, the unsynced part of your glucose data will not be saved on the cloud to be retrieved later.

*The Sensor transmits glucose data to the Ottai App. The data will be synced via corresponding apps to the smartwatches.

Apple

Models: Apple Watch S1-S9/SE/Ultra series (WatchOS>9.0)

Garmin

Models: Garmin Forerunner series, Fenix series, MARQ Adventurer, and other models that are compatible with the Connect IQ Store functionalities.

Samsung

Models: Samsung Galaxy Watch series, Galaxy Watch Active series and others with Google Wear OS*

Google

Models: Google Pixel Watch 2