Our Sensor is designed to be applied to the rear of the upper arm for the best experience. We advise against applying Ottai on your abdomen, thigh, buttocks, back, or areas where daily activities or movements may cause the sensor to detach.

Please avoid using body lotions or creams in the area, as they can interfere with readings and impair the sensor's adhesion. Select a smooth area of skin free from birthmarks, stretch marks, scars, or lumps, at least one inch away from where you usually inject your insulin.

Our sensor is minimally invasive, and most users report feeling no pain at all, with a minority experiencing slight discomfort, which typically diminishes over time. If you continue to experience pain after wearing the sensor for 12 hours, please get in touch with Ottai customer care.

Ottai CGM is designed for simple applications and can be worn independently by the user or with assistance from a family member or friend if you encounter difficulties in operation.

The sensor adopts a soft needle design, which does not cause any pain once successfully applied. The sensor, measuring only the size of a coin and weighing 1.6 grams, ensures imperceptible wearing and remains discreet throughout the 14-day period for you and others.

It's wearable technology that auto-tracks your glucose level in real-time 24-7. You can view the readings and trends at any time of the day at a glance. It will give you a clear overview of the glucose trends and sugar tolerance corresponding to different events. Continuous glucose monitors have emerged for diabetes management assistance and eliminating frequent finger sticks with traditional glucose monitors.

The Ottai CGM device adopts an integrated design, with an overall appearance resembling a space capsule (Sensor and transmitter designed as one). Except for the hardware mentioned, users need to download the 'Ottai' app from the Google Play Store, App Store, or our website to access the real-time data and reports as needed.

Glucose management can be complicated, the glucose level will be affected by various factors. By utilizing the readings from CGM, you could use them as an additional reference to calibrate your lifestyle, evaluate medication effectiveness, exercise schedule, etc. to leverage your daily TIR. The clinical benefits of the CGM System include reductions in acute diabetic events, all-cause hospitalizations, hospitalized ketoacidosis episodes, improved well-being, and decreased disease burden.

During the Ottai CGM lifespan, the device is designed to function with no downtime, monitoring & recording glucose levels non-stop —whether you're showering, working, exercising, or sleeping.

Eliminates frequent fingersticks, a less painful experience but with precise and continuous glucose level tracking.

Consistent trending reports, the CGM readings can better reflect the body's status compared to static values obtained from fingertip blood measurements. This facilitates doctors in identifying problems during consultations and prescribing targeted treatments.

Stay informed of what's going through inside the body, the dynamic adjustment of diet, medication & overall well-being could be made with detailed reports and analytics integrated.

Individual users could utilize the readings and reports from the device to assist in daily glycemic control processes. Via analyzing the metabolic effect of glucose levels at all times, with corresponding events that take place and abnormal feedback of the body, the users could then:

Measure the glycemic content of food because of the difference in individuals' sugar tolerance.

Find prime time for the metabolism of each day, such as eating the same thing at different times of the day and observing the fluctuations in glucose.

... Ultimately, to pave the bridge to a brighter future for our users.

It's for everyone! Data supports the use of CGM for essentially everyone with different types of diabetes. But also groups of people with glucose monitoring demands. CGM is even being studied in people without diabetes, such as athletes. If you have type 2 diabetes, even without the need for insulin, CGM can be very beneficial. With our CGM devices, for the first time in history, people understand how their body responds to what they eat. If you eat a donut, the user can look directly at their smartphone and witness the blood sugar spike. Ottai aims to bring about significant lifestyle changes for both diabetic and non-diabetic individuals with QoL improvements.

Due to the difference in testing objects (Interstitial Fluids vs. Blood drops) and time concepts held (Metabolism lag, the level of glucose in interstitial fluid reacts slower than the level of glucose in the blood). Hence the user will witness different readings during combined usage of both devices. Please ensure that you leave an observation gap time for readings when major factors are leading to changes to glucose levels, such as meals, medication taken, exercises, and insulin dosages.

Patients may experience short-term spikes and drops in glucose, causing glucose readings to exceed our nominal range. If you feel uncomfortable, please measure your fingertip blood for confirmation, and seek medical treatment if necessary.

Abnormal readings may also be caused by improper wearing of your Sensor — looseness or detachment. In such cases, please check if the monitoring device is properly worn, and snug against your body without any tilting. After confirming that everything is in order, please wait patiently until the readings reappear. It may take approximately 5 minutes for the app to refresh readings.If abnormal readings persist, there may be a functional issue with your monitoring device. Please click the 'End Monitoring' button and remove the Sensor to replace it with a new one.

If you still have other questions, please contact us for further assistance.

If you receive a prompt from the app indicating unfinished data syncing, you will need to manually click the 'Wait for Sync' button to wait for the auto data synchronization between devices and the app. Otherwise, the missing data will not be saved under your account and cannot be retrieved anywhere.